The ICANA Team
Zack Cooper 
Program Manager
& Founder of ICANA
Yanira Roman
Account Manager
(Sr. Underwriter)
Celeste Gutierrez
ICANA Manager
(Underwriter)
Vicente Preciado
Customer Service Agent
(Member Services)
Yessenia Hernandez
Customer Service Agent
(New Business)
Sandy Duque
Customer Service Agent
(Endorsements)
Carolina Salazar
Office Manager, Commerce
(Operations)
Maria Fernandez
Customer Service Agent
(Fleets)
Marcelina Salazar
Receptionist & Payments
Jim O’Connell
TMG Programs, A Division of M&O Agencies, Inc.
(Program Leader)
David Lewis
TMG Transportation Practice Group Leader
(Production)
Abraham Penberthy
TMG Programs, A Division of M&O Agencies, Inc.
(Program Underwriting Manager)
