The ICANA Team
Zack Cooper 
Program Manager
& Founder of ICANA
Yanira Roman 
Account Manager
(Sr. Underwriter)
Celeste Gutierrez 
ICANA Manager
(Underwriter)
Vicente Preciado 
Customer Service Agent
(Member Services)
Yessenia Hernandez 
Customer Service Agent
(New Business)
Sandy Duque 
Customer Service Agent
(Endorsements)
Carolina Salazar 
Office Manager, Commerce
(Operations)
Maria Fernandez 
Customer Service Agent
(Fleets)
Marcelina Salazar 
Receptionist & Payments
Jim O’Connell 
TMG Programs, A Division of M&O Agencies, Inc.
(Program Leader)
David Lewis 
TMG Transportation Practice Group Leader
(Production)
Abraham Penberthy 
TMG Programs, A Division of M&O Agencies, Inc.
(Program Underwriting Manager)